Pension Team temporary limited availability

Pensions Team Availability


With immediate effect our Pensions team will not be taking phone calls unless they are urgent; this is due to an unavoidable reduction in staffing levels for a short time.

We expect this to be until 09 January 2023, however if we can resume full service sooner, we will let you know.

All enquiries should be emailed to:

If you need to speak to someone urgently, please call our Customer Services team on 01274 251000. To help them respond, please be prepared to give a brief description of your query.


We apologise for any inconvenience this may cause and thank you for your patience and understanding. We appreciate all queries are important and will do our best to get back to you as quickly as we can.



Thank you for your support.