HMRC – Personal Tax Accounts

Pay as You Earn (PAYE) and your Personal Tax Account.

Her Majestys Revenue and Customs (HMRC) have around 41 million PAYE customers. For this group of people the tax they owe is deducted from their income by their employer.

From the end of May 2017 HMRC began to use real time information collected each month from employers;  along with any changes you make yourself using either your Personal Tax Account  or other means of contact with HMRC to determine your correct tax code (your tax code tells your employer how much tax you need to pay).

What are the benefits? – This means you are more likely to pay the right amount of tax on your income as you earn it. The personal tax account function provides individuals with visibility of how HMRC have calculated your tax code as the ability to make some amendments online.  By using this to monitor your code you will have an assurance your code is correct and help to avoid you either receiving unexpected tax bills or paying too much tax.

What do you need to do? – Most people have no action to take. Your pay and tax will continue as normal. However,if your circumstances change you will receive a tax code notice explaining the change and what to do next.

If HMRC make an adjustment to your tax code and you are unsure why or the changes cause you difficulty , you can contact HMRC for additional support.  The easiest way to do this is by using your Personal Tax Account.

Your online Personal Tax Account gives a personalised picture of your tax affairs, along with prompts, advice and support. Your account is a new way to view and manage your tax affairs in one secure place providing instant access to your information and the ability to check your details quickly and easily. You can also make updates should your circumstances change which helps HMRC ensure you are paying the right amount of tax at the right time, your account provides the facility to manage many tax related matters such as:

  • Check income tax for the current year and previous year
  • Check your tax code
  • Claim a tax refund
  • Check or update you company car details
  • Claim tax relief on expenses
  • Check your State Pension forecast
  • See your National Insurance record
  • Manage Tax Credits and Child Benefit
  • Notify a change of address
  • Apply for Marriage Allowance
  • Track the progress of forms and opt to go paperless

Personal Tax Account – Sign in or Set up

You can access your Personal Tax Account on any device – PC, Tablet or Smartphone. It is really secure and takes just a few minutes to get set up. To do this you will need a Government Gateway ID and password. If don’t already have one you can set one up straight away – You will need the following information:

  • National Insurance (NI) number
  • Mobile Telephone number
  • Either your P60, payslip, or passport (this is so that HMRC can confirm you are who you say you are)

You will only need these supporting documents the first time you set up/log into your account. Once you have set up your ID and password you will use these, plus an access code, to get into your account. A new access code will be sent to your phone each time you log in.

To either sign in or set up please type: into your browser or click here to be re-directed .

Other available support

If, after following the above guidance on HMRC’s website you are still struggling to access your account there are a series of YouTube videos to help guide you through. You can find these by searching YouTube for the ‘’ account.

A series of webinars have also been developed providing step by step explanations on how to log in and and how to complete some transactions. Webinars can be found by searching for ‘webinars’ on GOV.UK.

HMRC also provide webchat services for customers whilst they are online. Webchat is a personalised service with tax experts who can provide advice and guidance about tax matters, as well as how to navigate and use the online service.

So if you haven’t already created an account and want to join the millions of taxpayers already using their Personal Tax Account to enjoy the benefits of:

  • All your HMRC information in one place
  • Available at time that suits you
  • Access from any device
  • Simple, secure and personalised
  • Paperless information
  • Advice and support via webchat

Please type: into your browser or click here to be re-directed .